Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Tamworth | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Tamworth is a GPhC registered online pharmacy weight loss clinic serving patients in Tamworth, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Tamworth is the data controller responsible for your personal information. We collect and process data solely for the purpose of delivering safe, effective, and personalised pharmacy and weight loss services to our patients.

2. What Data We Collect

When you use our services, we may collect the following categories of personal data:

Identity data: Full name, date of birth, and gender
Contact data: Email address, phone number, and delivery address
Health data: Medical history, current medications, weight, BMI, and relevant clinical information provided during consultations
Order data: Details of medications requested, prescriptions issued, and delivery information
Technical data: IP address, browser type, and website usage information collected via cookies
Payment data: Billing information processed securely through our payment provider

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments through our pharmacist-led consultation process
To dispense and deliver approved medications, with delivery completed within 1 working day of pharmacist approval
To maintain accurate patient records and ensure ongoing clinical safety
To communicate with you regarding your orders, treatments, and health queries
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To improve our services and website experience

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and for health data, the provision of healthcare treatment by a regulated health professional.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies we use include:

Essential cookies: Required for the website to function correctly
Analytics cookies: Help us understand site traffic and user behaviour in an anonymised form
Functional cookies: Remember your preferences to improve your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data to third parties. We may share your data only in the following limited circumstances:

Healthcare providers: If clinically necessary, we may share relevant health information with your GP or other healthcare professionals involved in your care
Delivery partners: Name and address details are shared with our courier service solely to fulfil your medication delivery
Payment processors: Billing information is securely handled by our trusted payment provider
Regulatory authorities: We may be required to share data with the GPhC, MHRA, or other regulatory bodies to meet our legal obligations

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

Patient records are retained for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised. You may request details of our full retention schedule by contacting us.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All health data is encrypted and stored on secure, UK-based servers.

8. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your information is handled, please contact us:

Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009

We aim to respond to all data-related enquiries within 48 hours. If you are unhappy with our response, you have the right to raise a concern with the relevant data protection authority.